FAQ

FAQ

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What is ChicWoman all about?

ChicWoman is an online store focused on women’s dresses and clothing. We offer stylish fashion pieces designed to help women feel confident, comfortable, and well-dressed for everyday wear and special occasions.

Where do you ship?

We currently ship to customers in the United States only.

Do you offer free shipping?

Yes. We offer free standard shipping on all orders.

What are your shipping times?

Our standard delivery time is typically 5 to 8 business days.

Please note that shipping times may sometimes vary due to holidays, weather conditions, or carrier delays.

How can I track my order?

Once your order has been shipped, you may receive shipping confirmation details by email. If you need help checking your order status, please contact us and we will assist you.

How do I choose the right size?

Please review the size information provided on the product page before placing your order. If you need extra help choosing the right fit, contact us and we will do our best to assist you.

What is your return policy?

You may request a return within 30 days of the delivery date.

Returned items must be unworn, unused, unwashed, have original tags attached, and be returned in their original condition.

How do I start a return?

To request a return, please email support@chicwoman.shop with your full name, order number, the item(s) you want to return, and the reason for the return.

How long do refunds take?

Approved refunds are typically processed within 10 business days after the returned item has been received and inspected. Your bank or payment provider may need additional time to post the refund.

What if I receive a damaged, defective, or wrong item?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. After review, we will provide an appropriate solution.

How can I contact ChicWoman?

Email: support@chicwoman.shop

Phone: +1 908 866 5499

Address: 231 Windmill Ct, Phillipsburg, New Jersey 08865, United States